Privacy Policy

We collect information you provide directly to us, including:

• Contact & consultation requests: name, phone number, email (if provided), address, preferred date/time for a call or site visit, and the type of solar system you're interested in.
• Partner applications: business/shop name, the nature of your business, and business address, in addition to the above.
• Chat widget & WhatsApp: messages you send us, including any details you share about your electricity usage, property type, or system requirements.
• Savings calculator: inputs like your electricity bill amount — used only to show an estimate on your screen; calculator inputs are not stored unless you go on to submit a contact form.

We do not currently process online payments, and this site does not ask for or collect financial account details, card numbers, or government ID numbers.

• To respond to your enquiry, schedule a site visit, or prepare a quotation.
• To process and follow up on partner program applications.
• To send you service-related updates via call, SMS, email, or WhatsApp.
• To improve our website, products, and customer support.
• To comply with applicable legal and regulatory requirements.

We do not sell your personal information to third parties.

If you contact us via WhatsApp or provide a WhatsApp number, we may use it to communicate with you about your enquiry or, once you opt in, appointment reminders and service updates. Message delivery for WhatsApp is handled through Meta's WhatsApp Business platform, which processes messages under its own privacy terms.

We share information only where necessary to operate our business:

• With our internal sales and installation team to action your enquiry.
• With Hubs, Distributors, Agents, or Channel Partners in our network, where your enquiry falls within their service area.
• With service providers who host our website, infrastructure, and communication tools.
• Where required to comply with a legal obligation, court order, or government request.

This site may use cookies or similar technologies for basic functionality and to understand how visitors use the site (e.g. which pages are viewed). You can control or disable cookies through your browser settings; doing so may affect some site functionality.

We retain enquiry and application information for as long as needed to respond to you, deliver our services, and meet our legal/accounting obligations, after which it is deleted or anonymised.

Under India's Digital Personal Data Protection Act, 2023, you have the right to access, correct, or request deletion of your personal information, and to withdraw consent for future communication. To exercise any of these rights, contact us using the details below.

Our services are intended for adults making decisions about property and solar installations. We do not knowingly collect personal information from children.

We may update this policy as our services change — for example, as our CRM and WhatsApp automation (Phase 2) go live. The "Last updated" date above will reflect the most recent revision.

For any privacy-related questions or requests, reach us at:

• Email: info@maparenewx.com
• Phone: +91 96776 08001
• Address: Door No 103, Alagappa, Chettiar Rd, Tatabad, Gandhipuram, Coimbatore, Tamil Nadu 641012, India